Functionality | Pricing

works & why it is effective
Personalized recommendations
Using client-input needs and profile data we provide a curated set of offers that meets the client’s expectations best.
We recommend products that slightly exceed the client’s budget, but are even better aligned with his needs.
of application
feeCOMPASS® works for any product / service and easily integrates with standard e-commerce solutions. Especially recommended where many similar or complicated products are on offer.
Your product
We combine AI and collective experience of in-store experts: knowledge transfer is carried out through the AI ​​learning module, which by asking your salespeople, learns how to properly advise the customer.
Your knowledge
of customer needs
Descriptions are selected so that the Customer Panel is concise and understandable, and specific choices define the Customer’s features and preferences as fully as possible.
Ready thematic
Based on expert opinion and user profiles, we automatically create ready-made thematic rankings. For use as a starting point or landing page.
Effective new
customer service
Our solution allows you to effectively serve new and anonymous customers without the need for third-party cookies.
Derived product attributes
We automatically calculate figures that can be useful for the client, but are not available in the product specifications or are based on client’s needs / behavior.
Customer analytics and segmentation
We analyze customer choices using machine learning – the result is customer segmentation and more accurate recommendations.

Implementation process

What sets us apart is cooperation and not the “do it yourself” model. This guarantees effective implementation and durability of effects. Our joint design process is as follows:

Free consultation

at this stage we will know your needs, present the possibilities of feeCOMPASS®, advise on possible solutions and show you the paths for their further development – together we will create a unique solution for you.

Customer Profiles

no one knows your customers better than you so ours is a supportive role at this stage. We will carry it out together, e.g. using the design thinking method, or analyzing your historical data using machine learning algorithms. If you already know what choice criteria are important for your clients, we can just parameterize the profiles prepared by you.

Expert knowledge

feeCOMPASS® learns the correct recommendations by asking questions that are answered by experienced advisers from your store. In this way, they share their knowledge with our AI, which becomes an effective virtual customer advisor on the internet – without the need to involve your employees. Thus, you can focus on increasing store traffic without having to hire additional people to service.

Implementation and support

we will select the technology and technical details of the implementation in line with your existing solutions. We have many technical integration options both on the front-end and back-end. What’s more, we provide the support of an experienced project manager and test team. After implementation, we will provide you with constant support related to the development of your offer, the evolution of your clients’ needs and the development of our solution (new functionalities).

Package description:


Package for online stores

up to 10 000
customers using Virtual Advisor monthly*


Solution for e-commerce with many product categories

up to 50 000
customers using Virtual Advisor monthly*


Package for demanding e-commerce with significant customer traffic

more than 50 000
customers using Virtual Advisor monthly*

Package Standard Advanced Enterprise
Personalized recommendations
Sales arguments
Intelligent upselling and cross-selling
Derived product attributes
Analytics and customer segmentation integration with Google Analytics advanced analytics advanced analytics
Implementation package:
Consultation and implementation workshop online
Parameterization of customer profiles prepared by the e-commerce
Access to feeCOMPASS learning module
Technical integration with e‑commerce solution standard platform standard platform any e-commerce platform
Import of product features
Matching of font and color to e‑commerce website
Support during acceptance testing of feeCOMPASS solution
Automatically generated testing personas up to 20 up to 100 as needed
Product and price update – once a day batch/API once a day online online
Free technical support (monthly limit) up to 4 hrs up to 8 hrs up to 40 hrs
Dedicated account manager
License and implementation agreement standard standard customized
Service agreement (SLA) standard customized
*) Monthly users number is calculated from daily unique users of Virtual Advisor. Unique user is counted only once per day regardless how many times and for how long Virtual Advisor is used by that user during that day.
Why choose Us?
easy integration with your e-commerce solution
improvement of the quality of product data
product knowledge retention
effective new customer service
Additional services:
workshop – building customer profiles
custom graphic design
product data tagging / enrichment
custom imports and integrations / additional technical support
additional custom ranking
Additional service contract (SLA)